Refund & Return Policy
This policy outlines how returns, refunds, and exchanges are handled when you shop with Kingston.
Eligibility for Returns
Returns may be accepted for items that are unused, in original condition, and returned with all original packaging. Certain items may not be eligible for return due to their nature.
Return Process
To initiate a return, please contact our support team with your order details. Once your return request is reviewed, you will receive instructions on how to proceed.
Refunds
Approved refunds are processed after the returned item is inspected. Refunds are issued to the original payment method, where applicable, and processing times may vary.
Exchanges
Exchanges may be offered for eligible items based on availability. If an exchange is not possible, a refund may be issued according to this policy.
Non-Returnable Items
Some products may not be eligible for return or refund, including items marked as final sale or items that cannot be resold due to hygiene or safety reasons.
For questions regarding returns or refunds, please contact our support team for assistance.
